Delete Your BilliardBase Account

You can delete your BilliardBase account at any time. You don't need an account to use the App, so you can keep using it afterwards without one.

Delete in the App

Open BilliardBase and go to Profile → tap your profile card → Delete account, then confirm.

Request deletion by email

If you can't use the App, email support@billiard-base.com from the email address of your account and ask for your account to be deleted. If you signed in with Apple or Google, send the request from the email address of that account. We delete the account within one month at the latest and confirm by email.

What gets deleted

• your account and user ID;
• your email address and handle;
• the link to your Apple or Google sign-in (Sign in with Apple is also revoked).

What is kept, and for how long

• Copies in our service providers' backups, sign-in logs and email logs are deleted automatically when they expire, at the latest 30 days after your account is deleted.
• Matches, players and settings are stored only on your device, never on our servers. They stay on your device until you uninstall the App.
• Anonymous usage analytics are not linked to your account and are not affected.

See the privacy policy for more details.